FAQ's
General Questions
Account Management
Employee & Payroll Management
Taxation
User Data Security
Customer Support
Subscriptions and Billings
System Notifications
Analytics & Reports
General Questions
ConnectSimpli it easy for you to handle all of your payroll needs, from adding employees to paying them and everything in between. Also at paysimpli platform you ll have digital services for all your tax related needs.
Our automated payroll system streamlines the process from data input to payment distribution. Users configure payroll, track time, and access information securely for efficient and accurate payroll management.
SMEs, Entrepreneurs, Startups & anyone who owns a company & want to manage payroll and taxation in most advanced and efficient way.
You can always request a demo on paysimpli.io and it is free to use forever. You ll be only paying for the services which are available on the Add-on page on the company dashboard.
It’s free forever to manage your company, employees and payrolls.
Yes, ConnectSimpli is compatible with various devices and browsers. Whether you’re using a computer, tablet, or smartphone, and prefer Chrome, Firefox, Safari, or others, you can access our platform seamlessly for a convenient user experience.
Not yet.
Account Management
For signup we just need your name, valid email address & password. After email verification you are all set to create your profile and company.
On the login screen click on forgot password & enter your email address, You ll receive an email with password reset link. Click on that link and set your new password.
You can update your personal information on the profile screen which on the top right corner, click on the dropdown on user profile picture and select profile, on this screen you can always update your personal information.
If you forgot your username, you can always contact to customer support online chat on in right bottom and also can send email on support@connectsimpli.com
Currently in ConnectSimpli only one user access is integrated but we are working on user level access to manage the client dashboard.
Single user access who signed up have full access to company account and data.
Employees can view all processed payrolls, can download tax certificates and payslips also can update profile information as needed.
Yes you can update your personal information from profile page.
Employee & Payroll Management
You can select any number of employees when making a payroll it’s totally up to you.
As of the current available system on payroll you can update payment mode for one or bulk employees as cash, Bank Transfer & Micro Financial Banks. Soon we are going to integrate automated payrolls where your one click will transfer salaries to all employees.
Yes they can, on the employee dashboard on payslips section employees can download payslips for any month.
Yes you can schedule payroll for future months while creating a payroll.
Yes you can import and export employees list.
Yes you can import payrolls as .pdf & .csv
You can add allowances/benefits on company level which can be used for multiple employees and also option to add custom allowances/benefits on add employee and on edit payroll.
You can import employees to paysimpli.
You can add custom allowance/bonus to any payroll.
Taxation
In ConnectSimpli, taxes are calculated in accordance with Pakistan’s tax laws, following guidelines set by the Federal Board of Revenue (FBR). The system ensures compliance for accurate and transparent tax calculations.
Yes, you can. There is an option to view and download tax certificates of one and all employees any time throughout the year.
Yes, employees can download their tax certificates any time throughout the year.
Yes, it does.
User Data Security
Your personal information is securely protected in ConnectSimpli. We employ advanced encryption measures, access controls, and compliance with data protection regulations to ensure the confidentiality and integrity of your data.
Paysimpli employs robust security measures to prevent unauthorized access. This includes advanced encryption, multi-factor authentication, and regular security audits to safeguard your information from unauthorized users.
Data is being backed up regularly in multiple places.
Customer Support
You can contact customer support on info@connectsimpli.com or click the chat icon on bottom right corner. Customer support is available 24/7/365 for your service.
If you encounter an error in ConnectSimpli, please contact our support team at info@connectsimpli.com. Our dedicated team will promptly assist you in resolving any issues you may encounter.
Yes you can always reach on info@connectsimpli.com or chat directly with the support option available in the bottom right corner.
We are always working on improving the system,we always take user suggestions and feedback into consideration.
Subscriptions and Billings
The service is billed based on the usage of specific digital services listed on our platform, each with associated charges. There are no fixed fees, and you can find detailed pricing information for each service on our Pro Services page.
Yes you can always cancel the subscription, just make sure there is no pending invoice. Also you can always check with support at support@connectsimpli.com always.
There is no hidden fee. ConnectSimpli charges only for the provided services. For more details you can check prices on the services list.
System Notifications
User receive in app and email notification for all the important and needed events and actions.
email and in app notifications.
Analytics & Reports
There are multiple reports available under reports section for company admin. We are adding more in the future too.
Yes you can, as per available reports you can set specific criteria to get the custom report.
